Ringg's AI agents handle 7M calls a month and resolve up to 65% of customer requests
Ringg built an enterprise agent platform centered on GPT‑5.6 family models spanning voice, chat, WhatsApp, and the web, using an orchestration layer, knowledge retrieval, and multi-model routing to complete multi-step tasks across CRMs, ticketing, payment, and scheduling systems; it now handles more than 7 million connected calls each month, resolves up to 65% of routine customer inquiries without human involvement, reports an average customer CSAT of 4.8, and cut model costs by roughly 90% after migrating suitable real-time workloads from GPT‑4.1 to GPT‑5.6.