Ringg built an enterprise agent platform centered on GPT‑5.6 family models spanning voice, chat, WhatsApp, and the web, using an orchestration layer, knowledge retrieval, and multi-model routing to complete multi-step tasks across CRMs, ticketing, payment, and scheduling systems; it now handles more than 7 million connected calls each month, resolves up to 65% of routine customer inquiries without human involvement, reports an average customer CSAT of 4.8, and cut model costs by roughly 90% after migrating suitable real-time workloads from GPT‑4.1 to GPT‑5.6.
Ringg built an enterprise agent platform centered on GPT‑5.6 family models spanning voice, chat, WhatsApp, and the web, using an orchestration layer, knowledge retrieval, and multi-model routing to complete multi-step tasks across CRMs, ticketing, payment, and scheduling systems; it now handles more than 7 million connected calls each month, resolves up to 65% of routine customer inquiries without human involvement, reports an average customer CSAT of 4.8, and cut model costs by roughly 90% after migrating suitable real-time workloads from GPT‑4.1 to GPT‑5.6.