# Accelerators product release

Sierra has released its first Accelerators in Agent Studio, packaging high-volume customer-service workflows such as order tracking, appointment scheduling, first notice of loss and ID verification together with basic integrations and guardrails, which Ghostwriter then customizes to a company's own policies. Unlike one-time templates, Accelerators record a company's changes separately from the underlying workflow, so those changes carry over when Sierra ships an update, and the company reviews the full set of changes before deciding whether to apply them. The official example is a media company adding the retention Accelerator and adapting it to its own cancellation policies and offers, with the agent ready for testing in minutes.

Sierra has released its first Accelerators in Agent Studio, packaging high-volume customer-service workflows such as order tracking, appointment scheduling, first notice of loss and ID verification together with basic integrations and guardrails, which Ghostwriter then customizes to a company's own policies. Unlike one-time templates, Accelerators record a company's changes separately from the underlying workflow, so those changes carry over when Sierra ships an update, and the company reviews the full set of changes before deciding whether to apply them. The official example is a media company adding the retention Accelerator and adapting it to its own cancellation policies and offers, with the agent ready for testing in minutes.