ElevenLabs unveils an interaction layer in New York: voice agents that can be fine-tuned, remember customers, and switch models by conversational turn
At its New York Summit, ElevenLabs announced a set of enterprise interaction products: a plan to help businesses fine-tune certain open-source language models and its own voice models on live-deployment data in the coming months, a preview of Interaction Engine that manages turn-taking and interruptions and picks a large model per part of an exchange, Memory and Routines for ElevenAgents that can run multi-step work before, during and after a conversation, and free early access to the workplace assistant ElevenAI. The company also announced a partner program, a Marketplace, and an expanded NVIDIA partnership bringing Nemotron 3.5 Super VL into ElevenAgents. These are product announcements and previews; the material reports no comparative performance data.