# McKinsey-ElevenLabs conversational AI alliance

McKinsey and ElevenLabs announced an alliance that pairs ElevenLabs' frontier conversational AI technology and agents platform with McKinsey's industry transformation experience and QuantumBlack's AI engineering, helping organizations prove the value of conversational AI through initial use cases before scaling across the enterprise. Each deployment, the two firms say, combines multilingual conversational technology with agent design, systems integration and operating-model changes, starting from settings such as telecommunications and extending to insurance for claims intake, policy servicing and everyday customer questions.

McKinsey and ElevenLabs announced an alliance that pairs ElevenLabs' frontier conversational AI technology and agents platform with McKinsey's industry transformation experience and QuantumBlack's AI engineering, helping organizations prove the value of conversational AI through initial use cases before scaling across the enterprise. Each deployment, the two firms say, combines multilingual conversational technology with agent design, systems integration and operating-model changes, starting from settings such as telecommunications and extending to insurance for claims intake, policy servicing and everyday customer questions.