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# Inter-Judge Agreement

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  1. arXiv

    Customer-support agent benchmark scores 17 models with five judges: GPT-5.4 wins everywhere, judges agree only moderately

    A 500-scenario zero-shot benchmark built from real customer-support transcripts scores 17 models with five independent judges, and GPT-5.4 ranks first under every judge while judges agree only moderately on pass/fail.

  2. arXiv

    Judges agree more, humans no closer: rewriting only contested rubric clauses lifts panel consensus

    A label-free procedure turns disagreement among LLM judges into rubric repairs, rewriting only the most contested clauses; on SummEval it raised inter-judge agreement by 0.069 while agreement with expert ratings showed no detectable change.

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