Claude merges chat and Cowork into one Enterprise entry, with agentic work running in Anthropic's cloud
Synopsis
Anthropic has merged Claude's chat and Cowork into a single Claude on web, desktop and mobile, now generally available for Claude Enterprise plans. Previously the two were separate experiences that had to be used and managed independently, so teams chose a tool before starting work. A conversation now begins as chat and continues in an Anthropic-managed cloud environment when a task needs code or files, so work keeps running after a laptop closes and can be resumed on any device.
Interpretation
Enterprise users no longer choose between chat and Cowork before starting; one conversation answers a quick question and can also carry a full project that runs code or works with files. Chat and Cowork were previously separate experiences used and managed independently, so teams had to decide which one to use before beginning work. The combination first shipped for Pro and Max plans and is now generally available for Claude Enterprise plans across web, desktop and mobile.
Agentic work runs in cloud sessions that Anthropic manages, each in its own isolated virtual machine with network egress off by default for Enterprise and connector credentials kept outside the sandbox. Security teams gain central visibility and control over that work, while organizations that already approved Claude chat build on existing single sign-on and the Compliance API. Anthropic states data is encrypted in transit and at rest and not used for model training by default; organizations using zero data retention for Claude Code, a HIPAA-ready configuration or customer-managed encryption keys stay on their current configuration.
Cost control moves to admins: a new Efficient mode keeps the unified experience on Sonnet and Haiku models, and model entitlements set which models each role can use. Enterprise pricing stays usage-based, and agentic work can consume more tokens than a quick chat depending on the task. Billed through usage, Claude Opus 5.5 costs 40% less to run than Claude Opus 5 on typical workloads, and Claude Sonnet 5.5 costs up to 30% less than Claude Sonnet 5 for most work; spend limits apply at organization, group and member level, with pooled group budgets.
Perspective
The report covers the unified Claude Enterprise experience Anthropic announced: chat and cloud agentic work combined on web, desktop and mobile, together with role permissions, Efficient mode, model entitlements and spend controls. Organizations using zero data retention for Claude Code, a HIPAA-ready configuration or customer-managed encryption keys are not part of this rollout and stay on their current configuration.
The efficiency figures are Anthropic's comparisons on typical workloads and for most work, without stated measurement method or sample; customer accounts of time saved are self-reported and not independently verified.